Official help and contact information
Open company pageCompany sourceReviewed Sep 10, 2026
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Visit company contact pageCompany sourceReviewed Sep 10, 2026
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Official help and contact information
Open company pageCompany sourceReviewed Sep 10, 2026
Official website
Open company pageCompany sourceReviewed Sep 10, 2026
A useful first step
Before you contact
Australia Post
Compare the documented options for Australia Post before opening a new enquiry. Check whether the sender needs to open the claim on your behalf. The directory supplies contact context; the provider makes case decisions.
- 01
Check whether the sender needs to open the claim on your behalf.
- 02
Avoid posting a shipping label with your address in a public review.
- 03
Find the carrier tracking reference, which can differ from the store order number.
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