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Open company pageCompany sourceReviewed Sep 26, 2026
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Visit company contact pageCompany sourceReviewed Sep 26, 2026
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Official help center
Open company pageCompany sourceReviewed Sep 26, 2026
Official website
Open company pageCompany sourceReviewed Sep 26, 2026
A useful first step
Before you contact
Pirate Ship
A useful enquiry to Pirate Ship starts with the matter you need resolved. Ask the carrier how to supply evidence of missing or damaged contents. This reference cannot view a customer account or change an order.
- 01
Find the carrier tracking reference, which can differ from the store order number.
- 02
Check whether the sender needs to open the claim on your behalf.
- 03
Avoid posting a shipping label with your address in a public review.
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