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Open company pageCompany sourceReviewed Sep 26, 2026
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Visit company contact pageCompany sourceReviewed Sep 26, 2026
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Official contact page
Open company pageCompany sourceReviewed Sep 26, 2026
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Open company pageCompany sourceReviewed Sep 26, 2026
A useful first step
Before you contact
ShipBob
A clear request gives ShipBob the context needed to find the relevant matter. Keep an enquiry reference so a follow-up can use the same case. An available contact does not establish a response time.
- 01
Ask the carrier how to supply evidence of missing or damaged contents.
- 02
Keep an enquiry reference so a follow-up can use the same case.
- 03
Make a note of the most recent delivery scan and its date.
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