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Parcels & postage services

UPS

ups.com

Customer Service Number

Customer service (US)

1-800-742-5877
Toll-free in listed regionUSMon–Fri 7am–11pm ET; Sat 8am–8pm ET
Company sourceReviewed Sep 20, 2026

Mobile airtime or international charges may apply.

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A useful first step

Before you contact
UPS

Compare the documented options for UPS before opening a new enquiry. Check whether the sender needs to open the claim on your behalf. An available contact does not establish a response time.

  1. 01

    Check whether the sender needs to open the claim on your behalf.

  2. 02

    Avoid posting a shipping label with your address in a public review.

  3. 03

    Find the carrier tracking reference, which can differ from the store order number.

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Company sources

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  1. https://www.ups.com/
  2. https://www.ups.com/us/en/support/contact-us